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Returns & Exchanges

Thank you for your Shopping with SENSATION!

We understand that sometimes things don't work out as planned, so we offer exchanges within 24 Hours of purchase.


  • You are welcome to exchange your item for a different size within 24 hours of purchase.
  • Items must be unworn, unwashed, and in original condition with all tags attached.
  • A processing fee of PKR 500 will be applicable for returned or exchanged items. This fee covers the cost of handling and restocking the returned merchandise.


  • Unfortunately, we are not able to offer refunds at this time.

Return Shipping:

  • Please note that customer will be responsible for the cost of shipping the item back to us for exchange.
  • We recommend using a trackable shipping method with insurance to ensure the safe return of your item.

Things to Consider:

  • We recommend trying on your items carefully before removing any tags.
  • If you are unsure about sizing, please feel free to contact us before making your purchase.
  • We appreciate your understanding of our return and exchange policy.