SHIPPING DETAILS

Shipping Information

*All our packages are fully insured and estimated delivery described above applies to orders shipped within Pakistan. The estimated delivery mentioned below for shipping include production time.

We take advance payments on urgent orders and additional PKR 500/- are charged.

Standard Shipping : 7 to 10 working days

Urgent Shipping : 5 to 6 working days

ADDRESS INFORMATION

It’s the customer's responsibility to provide us with a correct and complete shipping address.
If your shipping address is different from your billing address, please specify this during checkout.

SHIPPING NOTIFICATION

When your order ships, you will receive a Shipping Notification email / SMS

This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into the ''Track my order" page with your Order ID and Email.

SENSATION PAKISTAN — RETURN POLICY

We trust you. Returns are simple.

At Sensation Pakistan, we want you to love what you ordered. If something isn't right — no problem. Here's how it works.

7-Day Return Window

You have 7 days from the date of delivery to return your order. No explanations needed. No lengthy process. Just reach out and we'll handle the rest.

How to Return

Simply WhatsApp us at 0335-8243868 within 7 days of receiving your order. Tell us your order number. We'll guide you through the rest — it takes less than 2 minutes.

Condition of Return

Items must be unworn outdoors. Indoor try-on is completely fine — that's what the 7 days are for. Shoes should be returned in their original box.

Return Shipping

Return courier charges are covered by the customer. We recommend using PostEx or TCS for a safe return.

Refunds

Once we receive and inspect your return, your refund will be processed within 3–5 business days via bank transfer or store credit — your choice.

Exchanges

Want a different size or color instead? We'll arrange an exchange within the same 7-day window, subject to stock availability.

What Cannot Be Returned

Items that show signs of outdoor wear or damage after delivery are not eligible for return. Sale items marked "Final Sale" are also non-returnable.

Still Have Questions?

WhatsApp us directly at 0335-8243868. A real person will respond — not a bot, not a form.

Sensation Pakistan — sensationfootwear.com

⏰ 10 AM - 6 PM (Mon - Fri)

📧 sensationfootwearpk@gmail.com

📲 0335-8243868

🏠 Karachi, Pakistan